HOW WE WORK
Every project is different. Our process is the same. Here's how we go from conversation to launch.
PHASE 01
We start with questions.
Before we design or build anything, we understand what you're trying to achieve. Who are your customers? What does success look like? What's worked before, and what hasn't? Discovery is a free 30-60 minute conversation, in person in Singapore or over video call.
Deliverables
- Detailed project brief
- Scope document
- Fixed quote
Duration
1-3 days
PHASE 02
We design before we build.
Whether it's a website wireframe, a chatbot conversation flow, or an app prototype, we design everything first. You see what we're building before we touch code. Changes here are fast and free.
Deliverables
- Wireframes
- Design mockups
- Interactive prototypes
Duration
3-7 days
PHASE 03
We ship quality, not fast.
Once design is approved, we build. Clean code, modern frameworks, tested rigorously. You get progress updates throughout, with weekly check-ins and a staging environment to review work as it ships.
Deliverables
- Staging environment
- Weekly progress reports
- Testing reports
Duration
1-8 weeks
PHASE 04
We handle the go-live.
Domain configuration, hosting setup, DNS, SSL, performance optimisation, analytics installation. We handle every technical detail so your launch is smooth.
Deliverables
- Live site/system
- Launch checklist
- Analytics setup
- Handover documentation
Duration
1-3 days
PHASE 05
We stay after launch.
Every project includes 30 days of post-launch support. Beyond that, we offer monthly maintenance packages — updates, security monitoring, content changes, technical support, performance reviews.
Deliverables
- Maintenance agreement (optional)
- Monthly reports
- 24-hour response guarantee
Duration
Ongoing
START
Every project begins with a free discovery call. No commitment, no pressure.